Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CUCM Subscriber

Dear Team,

My Subscriber backup got currupt due to virus issue  and i need to restore my down cucm subscriber node as phones running thrugh Publisher node.

Please help.          

hari       

hari
  • IP Telephony
7 REPLIES
VIP Super Bronze

CUCM Subscriber

Hari,

If your publisher is up, I suggest you just re-install your subscriber using the same credentials, ip address, host name etc..

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CUCM Subscriber

HI Aokanlawon.

Thanks.

As per you answer if i will reinstall with same information data  would be sync to subscriber from Publisher i dont need to worry.

hari

hari
VIP Super Bronze

CUCM Subscriber

Yes, your subscriber should connect with the publisher without any issues..Check your database replication after you finish installation...When everything is fine, you can then take a new backup

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CUCM Subscriber

Thanks for your quick response on this issue

hari

hari
New Member

CUCM Subscriber

HI Aokanlawon,

still I have one query, the issue belongs to my remote client site and where they have installed the CUCM setup is on VM environment.

Kindly suggest how do i recover in this case.

hari

hari
VIP Super Bronze

CUCM Subscriber

You should install the subcriber the way it was installed orginially on the VM using CUCM OVA templates and the same CUCM version running on the publisher.

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CUCM Subscriber

Thank you very much for your extend support.

hari

hari
137
Views
10
Helpful
7
Replies