02-28-2012 03:22 AM - edited 03-16-2019 09:49 AM
Hi. I have been replacing one CUCM with completely another, with different IP, completely not related with prevoius one. I have replaced 150 option in DHCP pool with this new CUCM IP. Next i issued a "reset" command on old CUCM, all phones rebooted, having new TFTP in settings, BUT continued registering on old CUCM.
I had to walk over 30 workplaces manually resetting all phones to factory setting, and only after that they had registered on new CUCM.
What i did wrong and how to prevent that behavior in future?
BTW: Same procedure for CME worked just fine.
Solved! Go to Solution.
02-28-2012 07:13 PM
Hi,
Please see if below documnet helps you.
https://supportforums.cisco.com/docs/DOC-15799
Regards
Ronak patel
02-28-2012 03:30 AM
Hi,
While this happens, what does your Ip phone shows in following field
1) TFTP Server 1
2) Unified CM 1
Regards
Ronak Patel
02-28-2012 06:55 PM
As i said, phones have correct TFTP 1 setting and INCORRECT CM 1 setting. SEPxxxx.xml.cnf have correct CM inside.
02-28-2012 07:13 PM
Hi,
Please see if below documnet helps you.
https://supportforums.cisco.com/docs/DOC-15799
Regards
Ronak patel
02-28-2012 08:05 PM
Thanks.
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