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Community Member

CUCM/Unity 9.1.2 LDAP integration

Hello,

 

I'm getting the following error when trying Perform Full Sync Now;under LDAP Directories;

Failed to connect to ldap://10.1.3.17:3268, check the server IP address or the network connection

We tried to reset the password, restarted Cisco Directory sync service.

 

I also followed the steps outlined in a youtube video, https://www.youtube.com/watch?v=1gTpkkSmdIM

If anyone has encountered this issue or could suggest any troubleshooting steps please advise.

Thanks,

AK

 

 

2 REPLIES
Cisco Employee

Was this working before?Are

Was this working before?

Are you sure you're using the  right credentials/user? and you're writing this in the proper format??

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Hi, Use the LDAP Port number

Hi,

 

Use the LDAP Port number as 389 instead of 3268 and Try.

 

regards

Ram

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