CUCM/Unity 9.1.2 LDAP integration

[Ayaz Khan]

Hello,

I'm getting the following error when trying Perform Full Sync Now;under LDAP Directories;

Failed to connect to ldap://10.1.3.17:3268, check the server IP address or the network connection

We tried to reset the password, restarted Cisco Directory sync service.

I also followed the steps outlined in a youtube video, https://www.youtube.com/watch?v=1gTpkkSmdIM

If anyone has encountered this issue or could suggest any troubleshooting steps please advise.

Thanks,

AK

[Jaime Valencia]

Was this working before?

Are you sure you're using the  right credentials/user? and you're writing this in the proper format??

[Ramprasath Sadasivam]

Hi,

Use the LDAP Port number as 389 instead of 3268 and Try.

regards

Ram