Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

CUCM upgrade 9.0 to 9.1 fails on Subscribers

Hi All,

I am in the process of upgrading CUCM ver 9.0.0.99101-22 to 9.1.1.20000-5(On UCS C series-VMwaremachine)

There is no issue in upgrade the version in the publisher, but unable to upgrade subscribers.Tried following steps.

  • Activated 9.1.1 version on Publisher first, restarted.
  • Restarted DB replication on all nodes.
  • DB replication state is good, But count 603 in Pub & 604 in all Sub's.
  • Getting following Unknown error.

Attached Installation log while failing........

Thanks,

Alagu

Everyone's tags (1)
3 REPLIES
VIP Purple

CUCM upgrade 9.0 to 9.1 fails on Subscribers

Hi Alagu,

After seeing the logs, it seems there is a version mismatch

ontape_backup pulled from the pub is of a different version than running on this subscriber |<:DEBUG>

08/30/2013 21:21:21 component_install|(CAPTURE) |<:DEBUG>

08/30/2013 21:21:21 component_install|(CAPTURE) Fri Aug 30 21:21:21 2013 dbllib.getDataFromPub  DEBUG:  please reupgrade the pub, this will regenerate the correct backup of the version that subscriber is being upgraded to |<:DEBUG>

08/30/2013 21:21:21 component_install|(CAPTURE) |<:DEBUG>

08/30/2013 21:21:21 component_install|(CAPTURE) Fri Aug 30 21:21:21 2013 dbllib.getDataFromPub  DEBUG:  Install is going to fail now |<:DEBUG>

08/30/2013 21:21:21 component_install|(CAPTURE) |<:DEBUG>

regds,

aman

CUCM upgrade 9.0 to 9.1 fails on Subscribers

Cisco suggested not to install CUCM 9.0 versions, it's for developers.

Also I have identified that Licensed MAC will not be generated for 9.0 versions.

Got bootable 9.1.2(Direct installation) & resolved the issue.

Thanks,

ALAGU

VIP Purple

CUCM upgrade 9.0 to 9.1 fails on Subscribers

Hi Alagu,

Thanks for update.

Did u get any supporting documentation?if yes,please share.

regds,

aman

356
Views
0
Helpful
3
Replies