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New Member

CUCM Upgrade from 6.1 to 7.1

I've upgraded my CUCM cluster from 6.1.

3 to 7.1.3.10000-11.  It has two 7845H1s and two 7845H2s.  Suddenly I'm having network connectivity failures to the 7845H2s with the below

error in rtmt:

At Thu Nov 04 18:10:11 CDT 2010 on node 10.211.58.20, the following HardwareFailure events generated: hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: An 'ASR Recover Complete' trap signifies that the system has hwStringMatch - HP Insight Management Agents Trap Alarm: been shutdown by the ASR feature and has just become operational hwStringMatch - HP Insight Management Agents Trap Alarm: again. hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: hwStringMatch - HP Insight Management Agents Trap Alarm: An 'ASR Recover Complete' trap signifies that the system has hwStringMatch - HP Insight Management Agents Trap Alarm: been shutdown by the ASR feature and has just become operational hwStringMatch - HP Insight Management Agents Trap Alarm: again. hwStringMatch - HP Insight Management Agents Trap Alarm:

  The servers go offline for a few minutes and come back on their own.  Has anyone seen this before or know what the fix may be?  Appreciate any feed back.

/r

Rob

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CUCM Upgrade from 6.1 to 7.1

You're experiencing Automatic System Restarts (ASR) which is a feature to reboot the system if it detects that the server is hung.  This is enabled in the BIOS.  You can run smart start on the system to see when the system was rebooted by ASR and if there are any hardware problems detected to start.

2 REPLIES
Cisco Employee

Re: CUCM Upgrade from 6.1 to 7.1

You're experiencing Automatic System Restarts (ASR) which is a feature to reboot the system if it detects that the server is hung.  This is enabled in the BIOS.  You can run smart start on the system to see when the system was rebooted by ASR and if there are any hardware problems detected to start.

New Member

Re: CUCM Upgrade from 6.1 to 7.1

thank you

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