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New Member

CUCM Upgrade Problem

Hi,

I am currently running 8.5.1.13900-5 which is 8.5(1)SU3 and trying to upgade to  UCSInstall_UCOS_8.6.2.20000-2.

I checked the Cisco Unified Communications Manager Software Compatibility Matrix

I can directly upgrade to 8.6.2.20000-2 but I am getting "The selected upgrade is disallowed from the current version" error after a couple of minutes.

Any suggestions??? I know there are issues with MD5 but I don't think it is an MD5 issue.

I burned iso file to dvd.

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

CUCM Upgrade Problem

Hi Murat,

Did you install;

ciscocm.refresh_upgrade_v1.0.cop.sgn

as your first step?

The details are in this good reference;

https://supportforums.cisco.com/docs/DOC-16898

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
7 REPLIES
Hall of Fame Super Red

CUCM Upgrade Problem

Hi Murat,

Did you install;

ciscocm.refresh_upgrade_v1.0.cop.sgn

as your first step?

The details are in this good reference;

https://supportforums.cisco.com/docs/DOC-16898

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

CUCM Upgrade Problem

Hi Rob;

Thanks for the solution. I just upgraded to 8.6.2 with ciscocm.refresh_upgrade_v1.1.cop.sgn.

Cheers

Murat

New Member

CUCM Upgrade Problem

Hi,

Did you need any licenses after the instal (some software version licenses)? Because I tried to upgrade form 8.0, succeded, but phones wouldn't register because in licence information it said that software version licenses are missing.

So not sure if i should clarify it with licencing before upgrading client's server.

Also not sure if it happens because I am upgrading server which is running on demo license

thanks

Goran

New Member

CUCM Upgrade Problem

Hi Goran;

I did not have problem with licensing.

Gold

CUCM Upgrade Problem

Hi Goran

Yes, this is your issue. You cannot upgrade servers with a demo license. As soon as you do this, the demo licenses are removed.

You can only use demo licenses on fresh installs.

HTH. Barry

New Member

CUCM Upgrade Problem

Hi Barry;

What if,  if you upgrade from demo licence and upload the licence after the upgrade?

New Member

CUCM Upgrade Problem

Just tested it.

I added licence after the upgrade.

The configuration did not lost.

but you have to restart the services because it comes as disabled.

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