Might somebody had the same issue before?
CUCM cluster 7.1.5
users can not access to user page from IE8!
When trying to reach the cisco web server via
http://x.x.x.x/ccmuser the page does
not load after entering account name and password.
Page remains in status; "Loading, Please wait"
Thanks in advance!
With CUCM 7.1 we don't support IE 8. Check "Web Browsers" section from guide below:
CUCM version in the guide is 7.1.2, but it's the same guide for 7.1.5 as well.
Thanks for your reply and your time!
I have found the following also on CCO:
Supported browsers comprise Internet Explorer (IE) 7 or 8, Firefox 3.x, or Safari 4.x.
according to this IE8 should be supported...
Some additional info: All PCs running windows XP!!
Thanks and regards,
The browser support is the same for CUCM as well:
System is running CUCM (not Business Edition)
You could try running IE8 in IE7 compatibility mode - Press F12 and select from popup menu.
I just use Firefox now though!
IE8 browser support comment added there is part of description of defect - Netscape browser not supported.
However, issues with accessing user pages on IE8 is known
for version 7 and support is still not fully doc in Admin gude for ver 7, for ver 8 it is.
What I seen so far it's never problem accessing CUCM Admin page using IE8, only user page. Most of the time user page doesn't work on Win XP SP3, usually there is no issue on Win 7.
Please give this a try.
1.) Bring up Internet Explorer.
2.) Press ALT so you get the Menu Bar at the top.
3.) Click on View and then click on Zoom.
4.) Click on 100%.
5.) Close all Internet Explorers and reopen and then try logging into the CCMUser page again.
Thank you VERY much for your great help on this issue. We had the problem with IE8 and it was indeed a custom Zoom level issue. If you set "custom" zoom to 105% for instance, it freezes totally IE! It's crazy...
Anyway, thank you again.
We are having the same issue using CUCM 6.1.5 for some users ( not all ) where IE 8 will not allow end users to access their ccmuser page.
However, the same user that attempts this with Firefox has no problem. I am thinking it has something to do with one of the software pushes of JAVA that changes something in the IE 8 settings. My CUCM 6.1.5 end user page access using IE 8 has no issues.
The issue was found to be the zoom feature in IE8. If set to 100% the page
I assume it could be Java but I did not need to narrow it down since the
changing the zoom to 100 seem to fix all of our users.
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Date: 11/03/2011 03:17 PM
Re: CUCM user page issue with IE8 (IE6 works fine)
created by Akhilesh Wadivkar in IP Telephony - View the full discussion
Ronal, I am seeing similar problems. Were you able to find out if it was
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Can you look at
There seems to be an issue with IE8/XP and JAVA Version
Just wanted to chime in here...Jason's advise actually fixed the same issue some of our users were having with IE 7 and CUCM 8.6.1 User Page.
Thanks for tip!
I have the same problem on Call Manager 220.127.116.1100-26. If IE 8 is zoomed to anything other than 100%, IE hangs on login and has to be terminated.
Is there a fix for this?
I havent seen or heard of a fix for this yet though I will admit I havent open a TAC case yet.
Also, I can confirm the same behavior in IE 9.
Please go to Tool à compatibility view setting à add the call manager IP address X.X.X.X(Only IP address no need to add ccmuser)
It will work
CUCM end user page user option drop down option is not available in the IE11
Please ref the below screen shot. please give me the solution for below issue in the IE11