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CUCM Version 9.x

Hello.

Does anyone knows how can I get software version 9.0 for CUCM. We purchased software version 9.x and we did not received any PAK number or CD. A friend of mine told me that I should have received a CD with the software and others are telling me that I need a PAK, than I have to register at www.cisco.com/go/license and after that I will be redirected to a website where I can download the software.

I need to talk to the guys that sold this to us and I need to know if I should insist on getting the CD or the PAK.

Thanks in advance.

Regards,

João.                 

2 REPLIES
VIP Purple

CUCM Version 9.x

Hi ,

Not sure about PAK number.

In ELM, licenses are binded to UUID which u can get from license management show system [Registration ID]

you can share your Sales Order number and  UUID with Cisco Licensing Team to get the license file.

regds,

aman

CUCM Version 9.x

Well, I think part of this depends on whether you purchased a new CUCM 9.x or an upgrade from an earlier version.  If the later (i.e. upgrade), you do not receive a PAK with the CUCM 9x software order.  Instead, you use ELM to migrate existing licenses.  If you ordered a new version, then you would likely want to 1st contact the vendor you are working with and then send a note to licensing@cisco.com and give them your Cisco Sales Order Number as well as any contract information you have that would go along with the details of the order.

Hailey

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