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CUCM Video Call Over SIP Trunk

gpsriramdc
Level 4
Level 4

Hi All,

Current Call flow.

EP --> CUCM ---> Avaya SM ---> VCS -- > EP.  Calls are always maturing as Audio Call. While checking the CUCM logs CUCM remove the Video capability in their SDP message.

When we are sending the call via direct trunk between CUCM & VCS video calls are woking fine.

1 Accepted Solution

Accepted Solutions

Hello Sriram,

it seems the RSVP policy is disallowing the video call.

06647405.003 |12:12:13.844 |AppInfo  |SIPCdpc(18750684) - outCall_waitRSVPRes_PolicyAndCACRegisterRes: RSVP disallowing video call.

06647405.004 |12:12:13.844 |AppInfo  |Locations_getLocPKIDAndName -- loc= 0; pkid= 29c5c1c4-8871-4d1e-8394-0b9181e8c54d; Name = Hub_None

06647405.005 |12:12:13.844 |AppInfo  |Locations_getLocPKIDAndName -- loc= 15; pkid= a667d613-34fa-55f2-637f-abfdc54ab71a; Name = LOC-TBM-SIP-AVAYA AURA

>> so there is no video in the sdp.

06647405.009 |12:12:13.844 |AppInfo  |SIPCdpc(18750684) - convertMediaSDPMsgToSDP:

SDP:: isPresent=1, role=1

  numAudiomLines=1 numVideomLines=0

>> Please crosscheck the location settings & rsvp policy.

//Suresh

Please rate all the useful posts.

//Suresh Please rate all the useful posts.

View solution in original post

9 Replies 9

Manish Prasad
Level 5
Level 5

Few things you can check.

If you have enabled early offer on both the trunks( to Avaya SM and to VCS) , compare the SIP messages. See the initial INVITE sent by CUCM does they carry video in SDP media ?

If yes then check the return SDP reply from Avaya SM and VCS , do they remove video from media in response ?

That may help which side is not allowing media.

Thanks

Manish

Hi Manish,

I have enabled the EO for the SIP trunk. SDP message from the CUCM to SIP trunk itself not having the Video capability.

Has anything we have to check in the Trunk or Region configuration ?

Hi Nishant, Manish, and Suresh,

As I found this thread interesting you might be able to help me on similar issue...I opened another thread and I appreciate if you could jump and see if you could point me on the right direction....Thanks!

https://supportforums.cisco.com/discussion/12171031/callvideo-not-working-between-cisco-jabber-windows-and-vcs-control-c40s

Hi All,

Current Call flow.

EP --> VCS ---> Avaya SM ---> CUCM -- > EP.

Calls are getting connected on both sides but, the issue here is i am receiving the call as

Alias@CUCM ip address for all the calls from both the sides.How to change the cucm ip address to VCS.domain 

any help ?

Nishant Savalia
Level 4
Level 4

Hi ,

Can you please share your detail trace from CUCM?

Is Avaya SM and VCS under your control? If yes then do send trace from respective.

Also mention calling number and called number?

Regards,
Nishant Savalia

Regards, Nishant Savalia

Hi Nishant,

Please find the attached file

Hello Sriram,

what is the calling number, called number & time of call?

how do you enable EO on the SIP trunk? by checking MTP? or on SIP profile?

Have you checked "Early Offer support for voice and video calls (insert MTP if needed)" in the SIP profile applied to that SIP Trunk?

//Suresh

Please rate all the useful posts.

//Suresh

Please rate all the useful posts.

//Suresh Please rate all the useful posts.

Hello Sriram,

it seems the RSVP policy is disallowing the video call.

06647405.003 |12:12:13.844 |AppInfo  |SIPCdpc(18750684) - outCall_waitRSVPRes_PolicyAndCACRegisterRes: RSVP disallowing video call.

06647405.004 |12:12:13.844 |AppInfo  |Locations_getLocPKIDAndName -- loc= 0; pkid= 29c5c1c4-8871-4d1e-8394-0b9181e8c54d; Name = Hub_None

06647405.005 |12:12:13.844 |AppInfo  |Locations_getLocPKIDAndName -- loc= 15; pkid= a667d613-34fa-55f2-637f-abfdc54ab71a; Name = LOC-TBM-SIP-AVAYA AURA

>> so there is no video in the sdp.

06647405.009 |12:12:13.844 |AppInfo  |SIPCdpc(18750684) - convertMediaSDPMsgToSDP:

SDP:: isPresent=1, role=1

  numAudiomLines=1 numVideomLines=0

>> Please crosscheck the location settings & rsvp policy.

//Suresh

Please rate all the useful posts.

//Suresh Please rate all the useful posts.

Hi Suresh !

Thanks for your analysis. In Trunk Location is configured where no bandwidth allocated for the video .

Now the calls are working fine.

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