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Community Member

CUCM - Webex Callback DTMF issue

Hi!

    Im having some trouble with webex conferences. When i use the "Callback" feature, i recieve the call but when it asks to accept it, i press the digits and nothing. its lik a DTMF-relay problem but only fails with the Webex callback feature.

Any Ideas??

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3 REPLIES
Community Member

Re: CUCM - Webex Callback DTMF issue

Hi Juan,

Did you tried from another device?

You can also take that option off, in the admin side you can disable this feature...

see image...

Thanks

Community Member

CUCM - Webex Callback DTMF issue

Anyone?

Community Member

CUCM - Webex Callback DTMF issue

Hi,

I meet the same issue when external PSTN try to join the webex (no issue from Internal Cisco Phone).

Did you solve your issue?

Thank you

Best regards

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