I am trying to get CIPC working with Attendant Console. I have followed the feature guide and have both application users(ac,ac2) configured. The Pilot Point,CIPC is registered but when I try using AC I get following message
Initialization of call control failed,retrying
In the logs I can see --->
30[Thread-13]07/01 10:55:57.984 WARN
Thread-13 >>> Inside loadUserList(): Enter
31[Thread-12]07/01 10:56:31.093 ERROR Thread-12 >>> ACClientTelephonyMgr.init(): Failed to do provider Login. com.cisco.ac.common.ACException: Unable to create provider -- cucm6: cucm6
I have created user ac and ac2 under application user. Please note ac2 is the authentication user and yes I have matched it with Service parameter. Pilot point and CIPC is associated with ac2. Both users have 12345 as password.
I have added ac user to-->standard cti enabled ,startrd cti allow control of all devices,ste cti allow call park monitoring
Make sure that you check the Allow Control of Device from CTI check box on the Phone Configuration window (Device > Phone) for each attendant phone. The system enables this field by default. If this check box is not checked for the attendant phone, call control does not come up for the attendant console
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...