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CUCM6.1 - Mail Box Integration

abartolomeu
Level 1
Level 1

Hi!

I'm having some troubles with the voicemail. I have the CM6.1 integrated with an Exchange Server 2007.

When people call and nobody answers, a message is played. I have some phones passing the right message ("please leave a message...") but some others passing a message that the owner of the phone would listen if he called to hear his mail box messages. I can't see differences in phones and users configurations on callmanager that would explain what's happening.

Do you have any clue?

Thanks,

Ana

1 Reply 1

Marwan ALshawi
VIP Alumni
VIP Alumni

in this case have a look if that phone contain any aditional number in the alternate extention number on the subsicribure setting on the unity

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