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CUCM6 Line Group Distribution Algorithm

helawamry
Level 1
Level 1

Hi,

I have CUCM 6 and I'm configuring line group with Distribution Algorithm Longest Idle, i want know longest idle based on number of calls received by ip phone user or total time spent by ip phone user on the calls.

BR

Haitham

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

i'm not sure i understand you. you want a report or what do you want?

that algorithm will route the call to the member that has been the longest on-hook and / or without calls.

please elaborate

javalenc

HTH

java

if this helps, please rate