Avaya EC500 is easy way to enable/disable the Mobility feature and the customer wants to know any way in Cisco. The customer don't like the way via WEB interface or MVA which is more steps than Avaya EC500
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...