Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUCMBE 6.1.3 Upgrade

Hi,

Quick questions about upgrading Business Edition (I've never been near one before)

Need to get customer from 6.1.3 to 8.5.

1) Firstly is two seperate upgrade processes required for CUCM & CUC? Or is it just the one that upgrades both?

2) Do I need seperate upgrade PAKs for CUCM & CUC?

Thanks

Everyone's tags (3)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re:CUCMBE 6.1.3 Upgrade

Afaik its one step process to upgrade both yr cucm and cuc would be upgraded to the version mentioned in the file for e.g 8.5.1.ES15 for cuc would translate to 8.5.1.12012 as a release es for cucm.

I, think you would need to order licenses for cucm and unity separately. Open a case with licensing team and get licenses rehosted for cucm and cuc as without the sw feature license yr ccm service wouldn't start

Sent from Cisco Technical Support Android App

Cisco Employee

CUCMBE 6.1.3 Upgrade

Not sure about the PAK, I believe it should be just one.

But you upgrade both apps at the same time.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
3 REPLIES
Cisco Employee

Re:CUCMBE 6.1.3 Upgrade

Afaik its one step process to upgrade both yr cucm and cuc would be upgraded to the version mentioned in the file for e.g 8.5.1.ES15 for cuc would translate to 8.5.1.12012 as a release es for cucm.

I, think you would need to order licenses for cucm and unity separately. Open a case with licensing team and get licenses rehosted for cucm and cuc as without the sw feature license yr ccm service wouldn't start

Sent from Cisco Technical Support Android App

Cisco Employee

CUCMBE 6.1.3 Upgrade

Not sure about the PAK, I believe it should be just one.

But you upgrade both apps at the same time.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

CUCMBE 6.1.3 Upgrade

Thanks guys. Appreciate it

273
Views
0
Helpful
3
Replies
CreatePlease login to create content