CUCMBE 7.x - Adding Device Packs and User/Phone Add

[Fletcher Joyce]

Guys have a client with CUCMBE 7.x and some recentley added 7945 Handsets.

I have installed the 7945 device pack as per usual and it works fine, however when I try to add a user through User Management > User/Phone Add the 7945 Phone isn't available under the Product Type drop down box.

Is there anyway to add installed devices through the User/Phone Add Method?

Regards

Fletcher

[Gajanan Pande · Accepted solution]

Fletcher,

I am affraid you are hitting CSCsv42691

Workaround needs to be applied.

GP.

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