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New Member

cue 3.2 reboots

Hi Guys, I am having this long problems of my cue rebooting. I tried to enter the cue environment from my router (cisco3845) for the 1st time by issuing the command "service-module integrated service-engine 3/0 session". I am using cme 4.2 and a compatible router ios. Please advice on what to do. Will apprciate responses.

7 REPLIES
Hall of Fame Super Gold

Re: cue 3.2 reboots

What happens when attempting the session command ?

New Member

Re: cue 3.2 reboots

The attached file shows the print screen of what happens when I attempt the session command. Will appreciate your solution.

Re: cue 3.2 reboots

dear

I got the same error ...I upgared the unity expreess module to version 7 and now my compt resolved

u have to do a boothelper installation..

I can help u in doing that...

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/install/boothelp.html

but rate if it helps

New Member

Re: cue 3.2 reboots

Thanks for your response. Do I go straight to upgrade the cue to 7.0 on top of the existing 3.2 on the cue?

Re: cue 3.2 reboots

yes..I did like that

rate if helps

New Member

Re: cue 3.2 reboots

Thanks. Getting to the step in the attached file, is this the step where the username and password for the cue is created? will this also allow to log on to the cue through gui? Can this be the same with the cme gui username and password?

Re: cue 3.2 reboots

it is for cue only...not for cme

Enter the ip of cue in wepage and login using that userid and password

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