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New Member

CUE 7.0.1 Issue

I have CUE 7.0.1 (NME-CUE) in a 2821. I configured the following

interface Integrated-Service-Engine1/0

ip unnumbered GigabitEthernet0/0

service-module ip address 10.32.128.23 255.255.255.0

!Application: CUE Running on NME

service-module ip default-gateway 10.32.128.11

no keepalive

ip route 10.32.128.23 255.255.255.255 Integrated-Service-Engine1/0

The problem I'm having is that I can't access the service-module IP, not even from the router... what did I miss?

Thanks

  • IP Telephony
13 REPLIES

Re: CUE 7.0.1 Issue

Hello,

What error are you getting?

New Member

Re: CUE 7.0.1 Issue

no error, can't even ping 10.32.128.23 at this point.

Re: CUE 7.0.1 Issue

what do you get when you issue

service-module service-engine 1/0 status?

does the interface show up/up?

New Member

Re: CUE 7.0.1 Issue

Service Module is Cisco Integrated-Service-Engine1/0

Service Module supports session via TTY line 66

Service Module is in Steady state

Service Module heartbeat-reset is enabled

Getting status from the Service Module, please wait..

Cisco Unity Express 7.0.1

CUE Running on NME

Re: CUE 7.0.1 Issue

Does the please wait ever go away? Also Im assuming you did a shut/no shut on the interface already. You may want to try reseating the NME-CUE.

New Member

Re: CUE 7.0.1 Issue

"please wait" never changes. I tried shut/no shut several times. I re-seated the card and still nothing. I may just open a TAC case, thanks for your help.

Bronze

Re: CUE 7.0.1 Issue

Were you ever able to get this working? I'm running into the exact same situation.

Thanks,

--Brandon

New Member

Re: CUE 7.0.1 Issue

I have the same problem.

How do you resolv this issue?

tks

Hall of Fame Super Gold

Re: CUE 7.0.1 Issue

Wrong config.

Send it.

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