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CUE 7.0 VMMAIL only should work in non-office hours

The Customer have three number 7011, 7012, 7013 when 7011 busy it will forward to 7012, when 7012 is busy it will forward to 7013, when 7013 is busy or not picking up the call it is going to voice mail, the customer needs the DN 7013 should forward the call to voicemail only in non-office hours, in office hours the call should be in loop within 7011, 7012 & 7013.

The setup is CUCM 7.1 and CUE 7.0, could please light me how to achieve this solution.

1 REPLY
New Member

Re: CUE 7.0 VMMAIL only should work in non-office hours

Bala

Why don't you try time of day routing

Put the 7013 in two different time partitions. One will route back 7011 and the other will go to voicemail out of hours

Regards

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