ill be brief, i just deployed two sites with the above and everything is working except MWI.
before deploying we did this in the Lab and it works (actually i have it here again and its working).
i checked my CTI CSS and my phone CSS and its fine. Not too sure whats going on but im assuming, based on previous posts, that is a CSS issue. ive done the JTAPI debugs but reading that is like cracking a code to me :)
thanks in advance for any pointers in the right direction.
PS. i did a site a couple of months ago for the same customer and same setup and MWI was working (Except in SRST). this site has now stopped working so im leaning towards some issue on the CUCM.
Just in case:
JTAPI APP USER - rp and cti ports associated with cti enabled (All ports registered and seen on CUE along with correct license)
Users have associated device and primary ext defined in CUCM.
when i run the wizard and enter the users i select thier primary ext and check mailbox.
Voicemail is working, i can leave and receive but no MWI
the site i was refering to that has now stopped working was incorrect. it is still working (relied on customer info but decided to check myself today) :)... the difference here is this site uses CUE-AIM with version 3.x and im using on the new sites the NM with 7.X.
I am having the same problem with you. My cue is working fine but when there is a voicemail for the MWI is not working, Can you please provide me some guidance how to achieve it? Possible to guide me through step by step?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...