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New Member

CUE 8.6 email notifications are not send

Please, i need help.... we have cisco unity express 8.6,i need enable emal notifications... i followed the administration GUI, but it seems not work...

In message notifications--->notifications administrations---> enable system wide notifications----> OK

                                   --->Subscriber Notification  Management---->edit owners and add email inbox, adding Enable notification to this device.

In System--------> SMTP settings----> OK, we tested it sending an email on Test SMTP Setting, and it´s OK.

Do you miss anything?.....

I will appreciate all of your help...

Carlos

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CUE 8.6 email notifications are not send

Hi Carlos,

Refer below steps and see if it resolves the issue.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/cliadmin/ch_msgno.html#wp1066504

Regards

Ronak Patel

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Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CUE 8.6 email notifications are not send

Hi Ronak.... this document is for CUE 2.3.... the command "username username profile vm-notif-profile " is not enable in CUE 8.6.

This is the exit of the command

CUE-XXXX# show voicemail notification owner ext8940 email

Profile:             vm-notif-profile

Device:              Email Inbox

Enabled:             Yes

Preference:          Urgent

Email address:       helpdesk@XXXX.cl

Text:

Attach Message:      Yes

Schedule(active hours):

Sunday:     08:00 to 17:00

Monday:     08:00 to 17:00

Tuesday:    08:00 to 17:00

Wednesday:  08:00 to 17:00

Thursday:   08:00 to 17:00

Friday:     08:00 to 17:00

Saturday:   08:00 to 17:00

Thanks anyway.....

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