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Community Member

CUE AA query

Can a CUE Auto-Attendant work without any "Call-in Number" configured?

Is there any chance the system might play some default .wav files in the default AA script when all extensions are busy & the call is forwarded to Voice Mail?

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Community Member

Re: CUE AA query

"Can a CUE Auto-Attendant work without any "Call-in Number" configured? "

Without a call in number and the appropriate dial-peer the CUE would have no idea when to respond.

"Is there any chance the system might play some default .wav files in the default AA script when all extensions are busy & the call is forwarded to Voice Mail?"

Without call-in and dial-peer no. If your concerned about calls being answered when extensions are busy you might want to look into B-ACD as your AA.

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