CUE AA question

[stuckeysnewband]

Good day,

I am looking for suggestions on an CUE AA script. My customer would like after business hours to ring a shared-dn, if no-one answers they would like an automated message to play and then hang up. Has anyone set this up? Any suggestions on the best way?

Thanks,

Jim

[craiglcve]

You will need to set up a number that will act as the Auto Attendant in CUE. Then you will need a voip dialpeer to send that number to CUE. Next you will need to set the forward no answer and busy options on the ephone-dn to the Auto Attendant pilot. You can use the CUE script editor to create a basic script that consists of an 'Accept' step then a 'Prompt'and then a 'Terminate' step. Also in the newer versions of CUE there is a new built in script editor that is extremely basic to use.