CUE and FXO disconnect Problem

[JustForVoice_2]

I have problem with FXO ports located in CME 7. the call remains active till the disconnect signal comes from the CME or CUE

I tried the following:

I am calling from PSTN to IP Phones: if the user answers the call and then I terminate the call. Call will disconnect. if the user does not take the call then the call will be forwarded to the CUE voice mail. once it is forwarded I terminated the call from PSTN. but the call in this case still active and a silent message will be stored in the voice mail.

I think it is not normal FXO disconnect problem because it does not happen between the CME and PSTN. it is between CUE and PSTN. so any help??

[paolo bevilacqua]

You can record by hooking an IPCP, capture packets on the PC with wireshark and export the sound file.

I then use cool edit to frequency analyze, others may be available.

[JustForVoice_2]

I asked you too much, sorry but I hope this is my last question in this conversation. What do you mean in IPCP?

[paolo bevilacqua]

The softphone. Don't worry asking questions.

[JustForVoice_2]

Then I have another question, how we can know the cadence?

you told me how to find the frequency.

Thank you too much.

[paolo bevilacqua · Accepted solution]

In the sound software, you look at the time interval for tone and silence.

[mohammad.elshafie]

Hi all,

I faced the same problem and I tried all frequncies, but still the same issue.

Did u solve it "JustForVoice", or it is really a bug?

thanks

[paolo bevilacqua]

Please open new thread for new problems.