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CUE and Message notification for group

Hi all,

We have Cisco Unity Express 2.3, and I have set up two General Delivery Mailboxes. They are set up the same (different extensions of course) but I can only set up one for the message notification.

The other I can tick the box to enable notification but when I go to the Notification tab there is the message "No Notification Devices found for User/Group".

Can someone enlighten me as to what could be wrong?

thanks, justin

1 REPLY
Hall of Fame Super Red

Re: CUE and Message notification for group

Hi Justin,

Is it possible to use the CLI instead of the GUI?

Enabling Message Notification for a Subscriber or Group

Before configuring message notification on a device for a subscriber or group, enable the message notification capability for the subscriber or group.

Starting in Cisco Unity Express configuration mode, use the following command to enable message notification:

voicemail notification owner owner-id enable

where owner-id is the username of the subscriber or groupname of the group that requires the message notification capability.

The following example enables message notification for the subscriber user5 and the group sales:

se-10-0-0-0# config t

se-10-0-0-0(config)# voicemail notification owner user5 enable

se-10-0-0-0(config)# voicemail notification owner sales enable

se-10-0-0-0(config)# end

se-10-0-0-0#

Now configure message notification on one or more devices for the subscriber or group.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a00806779cd.html#wp1076673

Hope this helps!

Rob

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