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CUE CME AA

Hi guys,

i am looking to see if i can have an AA (either tcl or CUE) where a person calling in can hear a prompt (ex: welcome to Cisco, transfering please wait) and after the prompt we can ring an extension or a hunt list.

thanks

Good day

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: CUE CME AA

Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.

Thanks for the rating and good luck!

3 REPLIES
Hall of Fame Super Gold

Re: CUE CME AA

Sure, for B-ACD/AA is called drop-through mode, for CUE you need to write your own custom script.

Hope this helps, please rate post if it does!

New Member

Re: CUE CME AA

Hi and thanks,

i am wondering with CUE what exactly should we use in the script for that to work.

Good day

Hall of Fame Super Gold

Re: CUE CME AA

Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.

Thanks for the rating and good luck!

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