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CUE email notification

Hi all,

I just enable email notification for a customer (CCM4.2 and CUE 2.3). When someone get an notification it looks like this:

From: Cisco Unity Express [mailto:cisco-unity@bhimail.lu]

Sent: 14 March 2008 11:24

To: Gerard Henry

Subject: Message Notification

Message Type: Normal

Message for: Ghenry

Message from: unknown sender

You have VoiceMail.

I just want to kwow why the "message from" field is set to "unknown sender". For this example, the calling number was internal and has a VoiceMail account.

So why that field is not set to "the current name" of the sender ???

What do I have to change to make it work ???

Thx everybody

++

Fabian

1 REPLY
Bronze

Re: CUE email notification

To display the properties of the voice-mail system, use the show voicemail command in Cisco Unity Express EXEC mode.

show voicemail {detail {mailbox | user} name | limits | mailboxes [idle number-of-days] | usage | users}

Usage Guidelines

If the subscriber specified with the name value has a personal mailbox and is the owner of a general delivery mailbox, the show voicemail detail mailbox command displays the details for each of the subscriber's mailboxes.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/command/reference/s_cmds.html#wp1120866

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