10-30-2008 07:04 AM - edited 03-15-2019 02:16 PM
Dear All,
New install Cisco2851, running CME4.2 version, ios is c2800nm-spservicesk9-mz.124-11.XW8.
As I run the CUE wizard, the administrator ID cannot be created, the CUE keeps reloading. the CUE is NM modile with harddisk installed.
The error message:
Enter administrator user ID:
(user ID): cmadmin
**************************************************
Failed creating cmadmin
Reason: Error in DB operation : SQL Query error; nested exception is:
org.postgresql.util.PSQLException: The backend has broken the c
**************************************************
Do you want to try with another user ID (y/n)?
INIT: Sending processes the TERM signal
Restarting system
The CUE is running 3.3.1 version, I had upgarded it to 3.3.2, the same result and error message.
I have upgraded the CME IOS to 124-11.XW9, the same result.
Do you have any idea? Is it hardware failure or software issue?
Thanks for any input in this case!!!
Michael.
10-30-2008 11:36 AM
Hi!
Does not sound like a HW issue. Try to reinstall the CUE as per:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/boothelp31.html
and see if this helps.
10-31-2008 07:20 AM
after download the CUE to 3.1.1, the issue is solved.
Michael.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: