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New Member

CUE installation error downloading payload

I have 2901 router with ISM-SRE-300-K9 module for CUE.

I am trying to install cue 8.6 on this module as the cue boots in bootloader I am following the procedure as listed in http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_6/install/boothelp.html

but as the installation progresses after the language selection the cue comes with an error of Curl Code Error 19 Error Dowloading Payload.

It would be really helpful if someone could find a solution for this problem. I have tried with diff IOS with supporting CUE’s, I tried with diff FTP servers as was listed in a forum but results in same error.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

CUE installation error downloading payload

Most likely you're missing the language packages.

Hall of Fame Super Gold

Re: CUE installation error downloading payload

May be you have not read or understod the documentation.

The 'complete installation package' contains everything excepts languages that you will have to download separately.

5 REPLIES
Hall of Fame Super Gold

CUE installation error downloading payload

Most likely you're missing the language packages.

New Member

CUE installation error downloading payload

but this version contains all the set of files required along with the

cue-vm-langpack.sme.8.6.1.pkg.

I have a doubt does it require any base IOS other than the software pack.

Hall of Fame Super Gold

Re: CUE installation error downloading payload

May be you have not read or understod the documentation.

The 'complete installation package' contains everything excepts languages that you will have to download separately.

New Member

CUE installation error downloading payload

so i just have to download language file like

cue-vm-en_GB-langpack.ise.8.6.1.prt1 and then place it in the ftp folder and then am i ready to go.

Hall of Fame Super Gold

CUE installation error downloading payload

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