CUE integrated with CCM (JTAPI) and 6608 transcoder
I am getting a capabilities mismatch error when an IP Phone tries to call a CUE registered as JTAPI to CCM (CTI Route Point). The IP Phone and CUE CTI port are in different device pools and regions, and need to use G729 to communicate. Both have the same MRGL and have access to same 6608 transcoder. Region config is set up so it is G729 between both regions. IP Phone calls between regions work fine, is just a issue with the CUE.
When the IP Phone calls the CUE CTI RP it rings once, then gets busy signals. If we put IP Phone in same device pool (same region) where it is all G711 it works fine.
Does anyone know if there is issue with CUE w/JTAPI integration and using 6608 as a transcoder? This is also on CCM 4.0(2a)sr2b. I have not been able to find anything as of yet.
In the CCM trace seeing capabilities mismatch, I am seeing the below.
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