I know that by default CUE will direct a call to a mailbox based on the Last Redirected number but can someone explain to me how the following will work.
Call into Phone A --> fona to vm --> caller hits zero and is redirected to phone b --> fona to vm.
Should the caller end up in Phone A's mailbox or Phone B's?
I need the caller to end up back in Phone A's mailbox.
I have tried using the command "voicemail mailbox-selection original-called" in cue and also "mailbox-selection orig-called-num" under the voicemail pilot dial peer on CME. But the caller always ends up in Phone B's vm.
If the call is being sent from CUE VM back to an IP Phone, phoneB, then that would be a transfer and not a forward. Also, I'm not sure if the original called party would be sent along with the transferred call.
Why not just setup phoneB's extension for phoneA's voice mailbox? Or, if that's not possible, use translation rules to modify the redirected party number to that of phoneA's.
Yea, it can still be done but will require some additional configuration and use of translation rules/profiles. is this type of call flow only for PhoneA or do you want this to be done for all phones that experience the same call flow?
I have 5 users out of 25 who announce an option to Zero out to speak to a colleague, obviously if the colleague does not answer I need the call to go back to the original mailbox. How do you suggest I do this.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.