CUE module failed discovery in CCP

[Tee Chin Poh]

Hi All,

when i click discovery in CCP it only discover CME but cannot discover CUE module. how do i intergrate CUE with CCP? Currently the CME is running. if i want to initialize CUE module. does it reformat CUE config and i need to configure again?

Regards,

Tee

[paolo bevilacqua]

You need to use the CLI to start initializing and configuring CUE.

All is described in the doumentation.

[Tee Chin Poh]

Hi Paolo,

is'it possible i can copy and paste CUE config that i captured from CLI when i start initializing CUE module.

regards,

Tee

[Tee Chin Poh]

hi paolo,

when i discovery detail it show that CUE module is installed in CUCM call agent which is not supported. CUE features will be disable. so i go to call agent there. currently the CUE choose CUCM as call agent. do i need to change to CUCME as call agent? after choose CUCME as call agent it will auto delete CUE config and i need to reconfigure as well? any idea?

Regards,

Tee

[paolo bevilacqua · Accepted solution]

Changing call agent type does not delete configuration, however as good practice always keep configuration backups anyway.

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