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New Member

CUE & MWI issues

Hi All,

I am having an issue with CUE and MWI not working. I have it setup but it's not working and I'm getting some odd errors in the debugs. It is NM-CUE 2.3.2 running on a 2811 with IOS 12.4.9T1. Config items:

dial-peer voice 100 voip

incoming called-number 1109[8,9].....

codec g711ulaw

no vad

ephone-dn 10

number 11099.....

mwi on

!

!

ephone-dn 11

number 11098.....

mwi off

!

!

msageunity01# sh ccn app | page

Name: ciscomwiapplication

Description: ciscomwiapplication

Script: setmwi.aef

ID number: 0

Enabled: yes

Maximum number of sessions: 8

CallControlGroupID: 0

strMWI_OFF_DN: 11098

strMWI_ON_DN: 11099

Attached is what I think is a relevant section of the CUE MWI trace logs.

Two things don't seem to be right.

1) SIP/2.0 404 Not Found

2) The Java exceptions can't be good

Any ideas?

Thanks,

Stephen

4 REPLIES
New Member

Re: CUE & MWI issues

Here are the router's SIP Call Message tracing and SIP media debugs. Also in these is the 404 error.

Dec 5 20:18:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:11099204@10.7.95.1:5060;user=phone SIP/2.0

Via: SIP/2.0/UDP 10.7.96.50:5060;branch=z9hG4bKBXytRG0TgwC0VVtZIS9i5w~~934

Max-Forwards: 70

To: <11099204>

From: <621>;tag=cue9d73b08f

Call-ID: 1165349903161547@10.7.96.50

CSeq: 1 INVITE

Content-Length: 174

Contact: <621>

Content-Type: application/sdp

Call-Info: <10.7.96.50:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"

Allow-Events: telephone-event

v=0

o=CiscoSystemsSIP-Workflow-App-UserAgent 2876 2876 IN IP4 10.7.96.50

s=SIP Call

c=IN IP4 10.7.96.50

t=0 0

m=audio 16902 RTP/AVP 0

a=rtpmap:0 pcmu/8000

a=ptime:20

Dec 5 20:18:23: //148/97483FE08164/SIP/Media/sipSPIDoPtimeNegotiation: Offered ptime:20, Negotiated ptime:20 Negotiated codec bytes: 160 for codec g711ulaw

Dec 5 20:18:23: //148/97483FE08164/SIP/Media/sipSPIUpdCallWithSdpInfo:

Preferred Codec : g711ulaw, bytes :160

Preferred DTMF relay : sip-notify

Preferred NTE payload : 101

Early Media : No

Delayed Media : No

Bridge Done : No

New Media : No

DSP DNLD Reqd : No

Dec 5 20:18:23: //148/97483FE08164/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 10.7.96.1

Dec 5 20:18:23: //148/97483FE08164/SIP/Media/sipSPIUpdCallWithSdpInfo:

Stream type : voice-only

Media line : 1

State : STREAM_ADDING (2)

Callid : -1

Negotiated Codec : g711ulaw, bytes :160

Negotiated DTMF relay : sip-notify

Negotiated NTE payload : 0

Negotiated CN payload : 0

Media Srce Addr/Port : 10.7.96.1:0

Media Dest Addr/Port : 10.7.96.50:16902

Dec 5 20:18:23: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 18288 for stream 1

Dec 5 20:18:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.7.96.50:5060;branch=z9hG4bKBXytRG0TgwC0VVtZIS9i5w~~934

From: <621>;tag=cue9d73b08f

To: <11099204>;tag=695CF0-829

Date: Tue, 05 Dec 2006 20:18:23 GMT

Call-ID: 1165349903161547@10.7.96.50

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 INVITE

Allow-Events: telephone-event

Content-Length: 0

Dec 5 20:18:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 404 Not Found

Via: SIP/2.0/UDP 10.7.96.50:5060;branch=z9hG4bKBXytRG0TgwC0VVtZIS9i5w~~934

From: <621>;tag=cue9d73b08f

To: <11099204>;tag=695CF0-829

Date: Tue, 05 Dec 2006 20:18:23 GMT

Call-ID: 1165349903161547@10.7.96.50

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 1 INVITE

Allow-Events: telephone-event

Reason: Q.850;cause=1

Content-Length: 0

Dec 5 20:18:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:11099204@10.7.95.1:5060;user=phone SIP/2.0

Via: SIP/2.0/UDP 10.7.96.50:5060;branch=z9hG4bKBXytRG0TgwC0VVtZIS9i5w~~934

Max-Forwards: 70

To: <11099204>;tag=695CF0-829

From: <621>;tag=cue9d73b08f

Call-ID: 1165349903161547@10.7.96.50

CSeq: 1 ACK

Content-Length: 0

Cisco Employee

Re: CUE & MWI issues

I'd need to see the CUE (& CME) configs, but my guess is that you need to configure the sip subsystem gateway to 10.7.96.1 in CUE.

E.g. config t

ccn subsystem sip

gateway 10.7.96.1

end

end

wr

reload

Then after it comes up (I'm pretty sure a reload is needed.. might want to try it first before doing that), test it again.

New Member

Re: CUE & MWI issues

I wish it were that simple. That part already setup. Is there something in CME I should be looking for?

msageunity01# sh ccn subsystem sip

SIP Gateway: 10.7.95.1

SIP Port Number: 5060

DTMF Relay: sip-notify,sub-notify

MWI Notification: outcall

Transfer Mode: bye-also

SIP RFC Compliance: Pre-RFC3261

New Member

Re: CUE & MWI issues

The SIP trace makes it look like your extension is three digits long. However, your MWI numbers are trailed by five dots. Could you please send a "show run" including all of your dial peers?

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