we have two UC520 conencted over VPN. when I call from main site to remote site and user in remote site doesn't answer the call, I get dead silence and it seems RTP traffic is not passing through VPN tunnel from CUE. but when I call from remote site to main site, and no body answers the call, I can hear voicemail. I've checked network connectivity from CUE in both sites and they are fine.
What else should I check in the router for CUE RTP troubleshooting?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...