CUE on ISM ....Weird issue

[Seifeddine-Tlili]

Hi All

I have setup CUE on ISM , i started doing the basic setup on the IOS itself but when i try to connect to my service-module via CLI i got a very limited options for setup (well i have no options available for setup) and on my ISM it`s showing that it`s running CUE !

I`m suspecting since it`s running on top of an Embedded Service module and that one is not enable (needs 1Gb of RAM) but not sure....

however i can see the GUI for CUE:

[Seifeddine-Tlili]

An update on this case :

The NME is in the initializing state  like CUE and i have this error when i try to enable it :

[paolo bevilacqua]

You are trying to configure the wrong interface.

Use ISM interface, not Embedded-Service-Engine

[Seifeddine-Tlili]

Yep i`m actually using the right one

Interface integrated-service 1/0

I was with TAC and actually they think it`s a corrupted software, so i`m reinstaling it via the boothelper and still i have issue it can`t gt its file via the TFTP .... why i always encounter wierd issue lol

[paolo bevilacqua]

Before attempting tftp, check that you can ping the server from rom monitor.

[Seifeddine-Tlili]

I can actually, and i was even able to see a first hit on the TFTP server but after that it just hangs in downloading file from the TFTP....i`m  asking my customer if he has a firewall inbetween

To be continued

[Seifeddine-Tlili]

Hi Paola

I got it fix, i had to reinstall CUE from the bootloader.

this is a usefull link

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity_exp/rel8_6/install/boothelp.html