CUE Question: What is the maximum number users supported

[simonmossman]

Hi all

I have tried to have a dig around but am not getting clear information. Can someone inform what is the max number of licensed user mailboxes is for the CUE card and the motherboard module (which I understand will support less)??

I understand that this may be chasis specific also.

Thanks

[paolo bevilacqua · Accepted solution]

These numbers are clearly detailed in the software release notes, to which you should refer.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html

Please note, there are various hardware avaialble for CUE, not jsut "card" and "motherboard". And the numbers are not chassis specific.

[simonmossman]

Thanks for the reminder....sometimes we go blank...

[Rob Huffman · Accepted solution]

Hi Simon,

I thought you might find these tables helpful

License Support

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration module (AIM-CUE) for Version 7.0 and earlier (Table 8).

Table 8. License Support for Version 7.0 and Earlier

	Cisco Unity Express Network Module (NME-CUE)			Cisco Unity Express Advanced Integration Module (AIM-CUE)
License Level: Number of Mailboxes	GDMs	Hours of Storage	Concurrent Voicemail and Automated-Attendant Ports and Sessions	GDMs	Hours of Storage	Concurrent Voicemail and Automated-Attendant Ports and Sessions
12	5	300	8-24	5	14	6
25	10	300	8-24	10	14	6
50	15	300	8-24	15	14	6
100	20	300	8-24	Not supported
150	25	300	8-24	Not supported
200	25	300	8-24	Not supported
250	25	300	8-24	Not supported

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration modules (AIM-CUE and AIM2-CUE-K9) for Version 7.1 and later (Table 9). You can order the Cisco Unity Express IP Services Engine (ISE-CUE) module only with the Cisco 1861 Integrated Services Router. Please refer to the Cisco 1861 Integrated Services Router product data sheet for more details: http://www.cisco.com/en/US/prod/collateral/routers/ps5853/ps8321/product_data_sheet0900aecd806c4dce.html.

Table 9. License Support for Version 7.1 and Later

Platform	Number of Mailboxes	Hours of Storage	Concurrent Voicemail and Automated-Attendant Ports and Sessions
Cisco Unity Express Network Module (NME-CUE)	1-275	300	8-24
Cisco Unity Express Advanced Integration Module (AIM-CUE and AIM2-CUE-K9)	1-100	14	6
Cisco Integrated Services-Ready Engine (ISM-SRE-300-K9)	1-65	60	2-10
Cisco Service Module Services-Ready Engine (SM-SRE-700-K9)*	1-500	600	4-32

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps5520/product_data_sheet0900aecd806aefe4.html

Cheers!

Rob

[simonmossman]

Thanks Rob.....the information was spot on