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New Member

CUE Question: What is the maximum number users supported

Hi all

I have tried to have a dig around but am not getting clear information. Can someone inform what is the max number of licensed user mailboxes is for the CUE card and the motherboard module (which I understand will support less)??

I understand that this may be chasis specific also.

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

Re: CUE Question: What is the maximum number users supported

These numbers are clearly detailed in the software release notes, to which you should refer.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html

Please note, there are various hardware avaialble for CUE, not jsut "card" and "motherboard". And the numbers are not chassis specific.

Hall of Fame Super Red

Re: CUE Question: What is the maximum number users supported

Hi Simon,

I thought you might find these tables helpful

License Support

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration module (AIM-CUE) for Version 7.0 and earlier (Table 8).

Table 8. License Support for Version 7.0 and Earlier

Cisco Unity Express Network Module

(NME-CUE)

Cisco Unity Express Advanced Integration Module
(AIM-CUE)

License Level: Number of Mailboxes

GDMs

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

GDMs

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

12

5

300

8-24

5

14

6

25

10

300

8-24

10

14

6

50

15

300

8-24

15

14

6

100

20

300

8-24

Not supported

150

25

300

8-24

Not supported

200

25

300

8-24

Not supported

250

25

300

8-24

Not supported

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration modules (AIM-CUE and AIM2-CUE-K9) for Version 7.1 and later (Table 9). You can order the Cisco Unity Express IP Services Engine (ISE-CUE) module only with the Cisco 1861 Integrated Services Router. Please refer to the Cisco 1861 Integrated Services Router product data sheet for more details: http://www.cisco.com/en/US/prod/collateral/routers/ps5853/ps8321/product_data_sheet0900aecd806c4dce.html.

Table 9. License Support for Version 7.1 and Later

Platform

Number of Mailboxes

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

Cisco Unity Express Network Module (NME-CUE)

1-275

300

8-24

Cisco Unity Express Advanced Integration Module (AIM-CUE and AIM2-CUE-K9)

1-100

14

6

Cisco Integrated Services-Ready Engine (ISM-SRE-300-K9)

1-65

60

2-10

Cisco Service Module Services-Ready Engine (SM-SRE-700-K9)*

1-500

600

4-32

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps5520/product_data_sheet0900aecd806aefe4.html

Cheers!

Rob

4 REPLIES
Hall of Fame Super Gold

Re: CUE Question: What is the maximum number users supported

These numbers are clearly detailed in the software release notes, to which you should refer.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html

Please note, there are various hardware avaialble for CUE, not jsut "card" and "motherboard". And the numbers are not chassis specific.

New Member

Re: CUE Question: What is the maximum number users supported

Thanks for the reminder....sometimes we go blank...

Hall of Fame Super Red

Re: CUE Question: What is the maximum number users supported

Hi Simon,

I thought you might find these tables helpful

License Support

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration module (AIM-CUE) for Version 7.0 and earlier (Table 8).

Table 8. License Support for Version 7.0 and Earlier

Cisco Unity Express Network Module

(NME-CUE)

Cisco Unity Express Advanced Integration Module
(AIM-CUE)

License Level: Number of Mailboxes

GDMs

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

GDMs

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

12

5

300

8-24

5

14

6

25

10

300

8-24

10

14

6

50

15

300

8-24

15

14

6

100

20

300

8-24

Not supported

150

25

300

8-24

Not supported

200

25

300

8-24

Not supported

250

25

300

8-24

Not supported

Cisco Unity Express user license levels are available on the network module (NME-CUE) and advanced integration modules (AIM-CUE and AIM2-CUE-K9) for Version 7.1 and later (Table 9). You can order the Cisco Unity Express IP Services Engine (ISE-CUE) module only with the Cisco 1861 Integrated Services Router. Please refer to the Cisco 1861 Integrated Services Router product data sheet for more details: http://www.cisco.com/en/US/prod/collateral/routers/ps5853/ps8321/product_data_sheet0900aecd806c4dce.html.

Table 9. License Support for Version 7.1 and Later

Platform

Number of Mailboxes

Hours of Storage

Concurrent Voicemail and Automated-Attendant Ports and Sessions

Cisco Unity Express Network Module (NME-CUE)

1-275

300

8-24

Cisco Unity Express Advanced Integration Module (AIM-CUE and AIM2-CUE-K9)

1-100

14

6

Cisco Integrated Services-Ready Engine (ISM-SRE-300-K9)

1-65

60

2-10

Cisco Service Module Services-Ready Engine (SM-SRE-700-K9)*

1-500

600

4-32

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps5520/product_data_sheet0900aecd806aefe4.html

Cheers!

Rob

New Member

Re: CUE Question: What is the maximum number users supported

Thanks Rob.....the information was spot on

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