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Community Member

CUE questions

What is the way to check the CUE service engine logs to see if the module had restarted ? ( something like sh version)..

What are the possible causes of a CUE module rebooting on it's own even when the router hosting it didn't go down?

Any insights will be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: CUE questions

Not sure if this is what you are hitting, but

There is a bug, CSCsm67312 where 3.1.1 would reboot every 20 days when SNMP monitoring was turned on.... The workaraound was either to upgrade to 3.1.2 or to disable SNMP monitoring..

Hope this helps

5 REPLIES
Community Member

Re: CUE questions

Show log name then the name of the log you want to see (sh logs will give you the list)

but what version of CUE are you running? and is it on a NM or AIM?

The reason I ask is there was a bug in some of the older versions of the CUE that would either cause it to hang or reboot, I had a similar problem and a software update fixed it for me (I don't remember the exact versions...)

Community Member

Re: CUE questions

Hi Marc,

Thanks for your reply.

The version of CUE is 3.1. It's an NM. Does it have any known bugs?

Regards,

Ashok.

Community Member

Re: CUE questions

Not sure if this is what you are hitting, but

There is a bug, CSCsm67312 where 3.1.1 would reboot every 20 days when SNMP monitoring was turned on.... The workaraound was either to upgrade to 3.1.2 or to disable SNMP monitoring..

Hope this helps

Community Member

Re: CUE questions

Marc,

You are bang on target! SNMP monitoring is indeed turned on for What'sUp Professional!

Thanks for the immense help I received from you.

Have a nice day.

Take care,

Ashok.

Community Member

Re: CUE questions

Anytime man!

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