I would like to learn more about CUE scripting. I don't see any class or books offered. Where is the best place to learn about CUE scripting? I have download the admin guides but they are more of references than actual learning guides.
In particular, don't forget about the Editor Express feature. Personally, that's where I'd encourage people to start learning. It's very simple to use and you don't even need the external script editor. Then to make the jump to more advanced scripting, you can download those scripts and view them in the regular script editor.
It's still good for the basics, although some things have been improved in the product (new SIP stack with different transfer methods so that you can actually get Busy/Unavail status when redirecting).
Note that none of this covers the IVR scripting, which is a separate feature for CUE and allows external database access from a script and other more advanced features. Only real place for that is the regular documentation link above and some examples that are posted with the CUE software itself.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...