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CUE - UC500

vikramfonseca
Level 1
Level 1

Hi guys,

I need your help here. I was recently asked for a solution to which I was absolutely stumped. This is what the customer requested...and it's with regards to CUE/UC500

Whenever we go to retrieve our Voicemail, we receive the following message: First new message, sent today at <time>, from <person>.

The customers request is not to have this but to be able to retrieve the message directly.

Is this possible on the CUE/UC500 and if yes, how do I go about it?

I tried searching for the options available on voicemail but came across this...which isn't very helpful.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/vmuser/ENU/cue23qsg.pdf

8 Replies 8

paolo bevilacqua
Hall of Fame
Hall of Fame

It is not possible to eliminate that announcement.

Thanks P

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

You can press 1 a few times to go to the menu, but the voicemail application is not customizable.

-nick

Thanks nicmath...

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

vikramfonseca
Level 1
Level 1

fyi....solution:

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

Thank you for finding the command, sorry to have spoken incorrectly.

I'm asking to have my check and rating removed :)

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