Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CUE - UC500

Hi guys,

I need your help here. I was recently asked for a solution to which I was absolutely stumped. This is what the customer requested...and it's with regards to CUE/UC500

Whenever we go to retrieve our Voicemail, we receive the following message: First new message, sent today at <time>, from <person>.

The customers request is not to have this but to be able to retrieve the message directly.

Is this possible on the CUE/UC500 and if yes, how do I go about it?

I tried searching for the options available on voicemail but came across this...which isn't very helpful.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/vmuser/ENU/cue23qsg.pdf

8 REPLIES
Hall of Fame Super Gold

Re: CUE - UC500

It is not possible to eliminate that announcement.

New Member

Re: CUE - UC500

Thanks P

New Member

Re: CUE - UC500

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

Re: CUE - UC500

You can press 1 a few times to go to the menu, but the voicemail application is not customizable.

-nick

New Member

Re: CUE - UC500

Thanks nicmath...

New Member

Re: CUE - UC500

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

New Member

Re: CUE - UC500

fyi....solution:

seems 'voicemail conversation subscriber msg-properties brief' from cli does it

Hall of Fame Super Gold

Re: CUE - UC500

Thank you for finding the command, sorry to have spoken incorrectly.

I'm asking to have my check and rating removed :)

172
Views
5
Helpful
8
Replies