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CUE users not receiving v-mail notifications in outlook

CUE v 3.1 I'm using MS Exchange 2003 for the CUE SMTP server. system-wide notifcations enabled for all messages. Integrated Messaging enabled (does this need to be enabled for this feature?). SMTP server setup w/ IP address of Exchange with domain admin credentials (do i need the creds in the form of <domain name>\administrator?). Users have notifications enabled in profile and under the Users->user->Notifications tab the 'Email Inbox' is checked with their correct email address. Notifications never show up in Outlook (using 2007). Anything else I should check? Oh, when looking through the exchange logs I don't see the messages coming from the router. Is there a good debug command to view the results of the email notification being triggered? What am I missing? Thanks.

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