Im having an issue with CME 4.0/CUE 2.3. The 2 numbers in question are 494-4431 and 494-4445.
When the user at 494-4445 is on the phone, and another call is transferred to him from the receptionist at 494-4431 and not answered, it goes to CUE, but CUE is playing a recording saying that there is no mailbox associated with the extension. However, if 494-4445 is on the phone, and someone calls 494-4445 directly and not answered, it goes to the correct mailbox.
Im thinking that CUE is looking for a mailbox associated with 494-4431 which has no mailbox, as opposed to looking for a mailbox associated with 494-4445.
As always, any advice offered is greatly appreciated.
I was actually looking at that doc before posting, as I found you referenced it in another conversation. I figured last-redirect number is the default, however, the mailbox is still not found when calls are transferred from the receptionist, and the call recipient is on the phone.
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