1) The external calls are directed to an AA in Unity. From AA, selecting 0 the calls are forwarded to the CUEAC queue (2 operators logged in at the same time). The caller ID on the Attendant Console client says: Internal XXXX (voicemail port number) but on the phone is the original caller ID name and number.
This is the general behaviour for CUEAC? Unless is a direct transfer from the gateway no way of getting the original Caller ID on the AC client?
2) For all Internal Calls the caller ID is matched against the User Name existing in the Directory. We want to see the Display name configured in the DN page. The reason for this is that there are multiple users having the same extension in the End user configuration for Telephony Number. The phone is shared and we prefer to see the generic name configured for that extension.
Does any of you have a similar situation? Any solution?
We have 2000 users in the cluster and there are multiple groups in this situation (groups sharing the same phone)
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...