The operationallyDown event for voice ports in routers are being cleared even though the port continues to be down.
Operations Manager only sends an operationallyDown alarm if the operating status (the OperStatus for this router) is in one of the following states:
Testing (3) (If not suppressing testing-related alarms).
If, during a polling cycle, the ifOperStatus is Down (2), the alarm is generated. If, during the next polling cycle, the ifOperStatus is Dormant (5), the operationallyDown alarm is cleared because it is not Down (2) or Testing
You can go to Detailed Device View for a CUCM by right clicking the CUCM in Service Level View. Then you go the "Voice Services" on the left. Then you can change the managed state to false for the services you do not want CUOM to monitor. A helpful document for CUOM is the deployment best practices guide located at the following link.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...