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New Member

CUP 9.1 Bootable Installation

Dears,

I installed a CUP publsher version 9.1.1.100008  after  that i upgraded to 9.1.1.20000-5., Now i purchased a redundant hardware  server and i am trying to install CUP  9.1.1.100008 but it fails saying  the publisher version is different than the subscriber version. I have  downloaded the update file from the cisco website  as per the attached  but it is not booting by the file shown in the attached,

Any hints from where i will get the bootable file.

21 REPLIES
Hall of Fame Super Silver

CUP 9.1 Bootable Installation

During the installation when prompted if you want to perform an upgrade select Yes, and then you will be prompted to reference the upgrade media.

HTH,

Chris

Cisco Employee

Re: CUP 9.1 Bootable Installation

Bootable media is not available on CCO.
Do as Chris says, or order the bootable media via PUT

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

CUP 9.1 Bootable Installation

Alternatively you can make bootable the non bootable iso downloaded from cco following this istructions.

http://htluo.blogspot.it/2010/04/how-to-make-non-bootable-iso-image.html

HTH

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
Hall of Fame Super Silver

Re: CUP 9.1 Bootable Installation

Sure you can do that though it is not supported.

Chris

Sent from Cisco Technical Support iPhone App

New Member

Re: CUP 9.1 Bootable Installation

Hello

Please find the attached error for ftp i dont know why it is prompting me with this error though the file is correct.

i hope i am not doing wrong in specifying the path for ftp i just specified . (dot) which will hit to ftp user root directory attached are screenshot.

New Member

Re: CUP 9.1 Bootable Installation

Hello

anybody canhelp me to verify the upgrade file is the valid file, i have done the upgrade on publisher by this file but now when i applying on subsciber it is showing me the no valid patch as per the above reply attachment

Re: CUP 9.1 Bootable Installation

The iso file that you have with the upgrade file on it, why don't you stick it in the data store on your UCS and mount it to the DVDrom of your virtual machine, must easier and more reliable than screwing  around with upgrade from  sFTP.


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New Member

Re: CUP 9.1 Bootable Installation

Dear Dennis,

It is not a bootable file to boot from datastore, i have to show upgrade path and there are 3 option for upgrade file ftp,sftp or local DVD on UCS machine, I dont have a DVD on server thats the reason i am choosing ftp or sftp.

Thanks

Blue

Re: CUP 9.1 Bootable Installation

Hi

You do not need sftp/ftp When you select the local DVD, and select datastore ISO file under the cd/dvd drive 1 under the CUCM virtual machine.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Re: CUP 9.1 Bootable Installation

The file that you have in the FTP folder is a .iso file. You should use winzip/winrar or any other software which can extract the .sgn file from this ISO file and then try using the FTP path.

Ideally, you could point your VMWare to use the ISO image as the CD/DVD, but considering you would be doing it to point the server to the bootable install file for the 9.1.1 that you have, I dont think you can do the same.

VIP Super Bronze

Re: CUP 9.1 Bootable Installation

You need to check which folder your user is using on the FTP server. The file the install is trying to download needs to be on that folder. You can't just put the file anywhere. This is why you are getting the error

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: CUP 9.1 Bootable Installation

Dear

Aokan,

I have attached all the screenshot in previous mail can u confirm whther these are correct path ??

VIP Super Bronze

CUP 9.1 Bootable Installation

You need to do e ff.

1. Under the c/prog files/freetftpd

2 create a step folder

3. Create a folder for user abc

4. In abc folder put the installation iso

In your directory path on cups server use . (Dot) this will take cups server to the home directory for the user...ensure the home directory on freeftpd is set to the default

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
VIP Super Bronze

CUP 9.1 Bootable Installation

If you define. Custom directory on ftpd server...as you have in your diagram at sould work too. Ensure the directory path on cups server is pointing to the user abac home directory

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: CUP 9.1 Bootable Installation

Dear Aokan,

You need to do e ff.

1. Under the c/prog files/freetftpd

2 create a step folder

3. Create a folder for user abc

4. In abc folder put the installation iso

In  your directory path on cups server use . (Dot) this will take cups  server to the home directory for the user...ensure the home directory on  freeftpd is set to the default

Above steps i did before posting but no success,

Ensure the directory path on cups server is pointing to the user abac home directory

If the user abc home dir is program files\freeftpd\abc then what path i shld specify on CUPS server. ??

Thanks

VIP Super Bronze

CUP 9.1 Bootable Installation

Just use (.)  that is dot without the bracket..cups will then look for the file in the home directory specified on the freeftpd server.

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CUP 9.1 Bootable Installation

hey clark,

I see you have the option to select local machine on ucs, even if the server does not have a dvd drive you can mount the image from in your vsphere client. To mount the the image:

hope this helps.

Dwayne

New Member

Re: CUP 9.1 Bootable Installation

Hello Everybody ,

I tried all the possibilities but no luck, I am in doubt the whether the below patch what i chosen is the correct ???

UCSInstall_CUP_UNRST_9.1.1.20000-5.sgn.iso

also tried

UCSInstall_CUP_9.1.1.20000-5.sgn.iso

can anybody confirm to me.

New Member

Re: CUP 9.1 Bootable Installation

Hello

Please find the attached error for ftp i dont know why it is prompting me with this error though the file is correct.

i hope i am not doing wrong in specifying the path for ftp i just specified . (dot) which will hit to ftp user root directory attached are screenshot.

Attachments:

I think I see what is causing the problem, in cup ftp error2 you have the director patch as a period (.) you should replace that with /

Also use the sftp instead of ftp. MAKE sure not more than one instance of freeftp is running by checking your task manager. Be sure to configure user and virtual director and put in the / in the second text box. Hope this helps it is always the simplest stuff thatgive the most problems.

New Member

Re: CUP 9.1 Bootable Installation

Hello

I tried a lot by ftp nd sftp nd also by vmware local path but same error not a valid patch.Can anybody confirm to me the patch what I upgrading is absolutely corrext

New Member

CUP 9.1 Bootable Installation

Hello Dears,

i am writing this for all who in future may face the same issue.

After doing every option i opened a TAC case and they told me that upgrade during installation is not supported on CUP and it is mentioned in Installation guide,

They have provided me the bootable installation iso image for the complete the installation.

Thanks

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