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tka
New Member

CUPC 7.0.2 get disconnected after an inactivity period

Hello,

CUPC 7.0.2 clients get disconnected after an inactivity period. The user cannot anymore change the state back to available. He has to quit and log again.

Any suggestions to solve this !

Many thanks !

2 REPLIES
VIP Super Bronze

Re: CUPC 7.0.2 get disconnected after an inactivity period

I have seen this before when there is a firewall in the traffic path that is not allowing the TCP session to remain open. CUPS times it out after a period of failed communication attempts.

Please remember to rate helpful responses and identify helpful or
tka
New Member

Re: CUPC 7.0.2 get disconnected after an inactivity period

Hi,

There is no Access Control between CUPC and CUPS server.

regards,

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