CUPC 8.6.3 login failed

[2147RAFmil]

I am running these versions of CUCM 8.6.2.10000-30, CUP 8.6.4.12900-2 and using CUPC 8.6.3.20802.

Fully AD integration and AD authentication. All userids and passwords are operational.

I keep getting login failed when I try to loginto Cisco Unified Personal Communicator in VOICE LAB ENVIRONMENT

[Manish Gogna]

Hi,

The following troubleshooting doc for CUPC should help

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-presence/97443-cups-cupc-ts.html#topic1

Please check the following sections:

Understanding the CUPC Boot-up Process

Cannot Log In to the CUPC When Troubleshooter Shows All Green

HTH

Manish