I have the same issue over the office LAN and over VPN connection (provided by AOL) into my office . Every time I can hear the person I'm talking to very clearly; the person I'm talking to gets a very poor quality speech.
I have tried two different headsets. My own feeling is that the issue is with my laptop build.
Do you have (or have you had) any audio quality issues when you have made calls from CUPC soft phone?
I have all sorts of problems with mine, but mainly because I don't have a headset and my laptops' ears are too close to it's mouth. I only use softphones for testing really so I don't worry about it.
A quick way to verify if it's an endpoint problem (speaker/mic etc) or a network problem would be to dial an IP phone at the far end, and then get them to press ? quickly twice to review the call-in-progress stats. Look at the jitter/loss characteristics, and if they don't look bad then it's likely to be your laptop/headset config.
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Old post of mine, but to the best of my recollection it's still a problem. I've been cursing my HP laptop thinking it was, well HP's fault - as it doesn't happen on my Mac sitting 2 feet away on the same network, etc. using CUPC. Nonetheless it sounds like you identified a good bug match on this one. I'd much prefer using CUPC on my office laptop, but the voice quality has made it unuseable.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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