Is it possible to use the CUPC client from the internet without having to go through VPN? I have my UC Servers inside of my network behind an ASA firewall and would like to have users be able to access all the services for CUPC without having to VPN in. Does the ASA UC Proxy work in this envirnment?
If you have NAT on firewall, make sure you enable packet inspection. So the NAT not only translate the IP header, but also translate the payload. Then your CUPC presence and soft phone should work fine.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...